A MEMBER-ONLY EVENT
A second open forum for all members via ZOOM to address issues related to the COVID-19 spread and how our members' contact centers are dealing with people, planning, and procedures.
This event will be driven by you and lead by you and your questions.
Suggested discussion topics:
- Pandemic Plan
- Site Exposure Plan, if someone diagnosed
- Pay Plans, if site closed or sent home
- Current Cleaning Action Plan
- Work from Home Option
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