Skip to Main Content

Become a Partner

Build relationships that last.

Hiring/Staffing. Training. Metrics. Virtual Communications. Cloud Contact Center Solutions. CX Strategies. Developing Technologies -- Chatbot, AI. There is no shortage of resources contact center professionals can use to perform their job more efficiently, more comfortably, and more skillfully. But when it comes to getting your solution in front of your ideal customer, it’s not always easy to find the right fit.

 

CCNG serves the professionals who need solutions, ideas, and new approaches to these contact center challenges.

 

Our members are some of the best in the contact center industry because they value connection to their peers.  This peer connection allows them to stay ahead of best practices and consistently work to better their operations. Most of all, though, they are professionals who believe in building peer relationships -- both with fellow end users as well as with the solution providers they choose to work with.
 

 

Position yourself as a knowledgeable expert. Gain credibility as a trusted advisor.

Here are just a few of the opportunities our industry partners enjoy :

                      

  • Blog content showcase
  • Co-creation of marketing projects (email, webinars, video interviews, and small group virtual events)
  • CCNG member virtual event sponsorship

                      

 

  • Interact directly and exchange perspectives with CCNG members online and through virtual events
  • Content syndication
  • Position your team as thought leaders in virtual Town Halls, webinars and video interviews

 

 

 

 

Find out more about CCNG partnership today

  • Eileen J. May

    SVP Operations, Publicis Touchpoint Solutions

    “…offers leaders in Contact Centers of every vertical an opportunity to have real-life discussions about strategy and challenges we are all facing in today's marketplace.”

  • Brooke Locke

    Support Manager, Desert Financial Credit Union

    “I love attending CCNG events because I always walk away with ideas that can be implemented in my department. We all share the common goal of providing exceptional experiences to our customers."leaders in Contact Centers of every vertical an opportunity to have real-life discussions about strategy and challenges we are all facing in today's marketplace.”

  • Tracee Patterson

    Customer Success Dept. Supervisor, ZipRecruiter

    “CCNG brings an awesome cross pollination of ideas among diverse professionals.”

  • Leslie Brooks

    Director, Kroger Support Center, Kroger

    “CCNG Summits enable participants to share ideas and best practices in an intimate setting. The speakers are knowledgeable, the topics are relevant and the atmosphere is collaborative.”

  • Lynn A. O'Neill

    Corporate Vice President, New York Life Insurance Company

    “The CCNG Executive Summit is a great opportunity and venue to meet with industry peers and industry sponsors to discuss hot topics. I always walk away with best practices that others have shared and can leverage within my organization.”

  • Todd Hixon

    Intuit/Hulu

    “The networking time/activities are always fantastic. I've made some great friends I will keep for many years. CCNG is a valuable community and I have already recommended it to some colleagues!”

  • Kim Camp

    Director, Customer Care, Medical Mutual

    “I took away several best practices that we will evaluate for our call center. In addition, I made connections with other call center leaders that I have already reached out to. With all the conferences that are out there for call center leaders, I would much rather spend my time and money on this CCNG conference because of the relevancy of the topics and the networking.”

  • Dan Hale

    Managing Director Customer Care, Best Western® Hotels & Resorts

    “…is an essential companion for any Contact Center Leader. Networking with your peers across various verticals can bring insights that you would never have found out there on your own. If you can walk away with a new contact, or a piece of advice that you can integrate into your Center, then it’s totally worth it. Personally, I have brought back a number of initiatives and ideas that we have implemented into our Center with great results.”

  • Joseph Bocanegra

    VP Customer Success, ZipRecruiter

    “It was an invaluable experience that has challenged us to see our operations in a different way.”