Member Town Hall - Is Partnering With a BPO/Outsourcer Right for Your Operation? August 24 A virtual forum for all members to share issues, challenges and successes Read More
Member Town Hall - Adding Customer Channels September 21 A virtual forum for all members to share issues, challenges and successes Read More
Member Town Hall - The Trust Factor: What Contact Center Leaders Must Do to Re-Ignite Employee Engagement, Performance, and Retention October 19 A virtual forum for all members to share issues, challenges and successes Read More
