Peer Connection for Customer Care Professionals
Meetups, Connections and Insights to Solve Today’s Customer Care Challenges
The customer care industry is increasingly complex causing stress and isolation among many professionals.
Technology is changing rapidly along with increasing turnover and customer expectations.
The solution: Peer connection
How we get you connected
Local and Virtual Meetups
In-person and online discussions to forge friendships and a group of trusted advisors.
Member
Connections
Peer perspectives and problem-solving through small groups, one-to-one connections and a culture of giving.
Industry
Insights
Experience-driven information and data through our online resources from today’s professionals.
Upcoming Events
Cincinnati, OH 45202 United States
First Financial Bank, in partnership with the Contact Center Networking Group (CCNG), is thrilled to invite you to an in-person Regional Networking Event. Spearheaded by Matt Woody, First Financial Bank, […]
A game changer for me. Connecting with other professionals has saved me time, frustration, get perspective and move forward with clarity. Thanks CCNG!
Adam Boelke- Founder of the Alignment Advantage Group
A game changer for me. Connecting with other professionals has saved me time, frustration and helped get our department back on track.
Kathryn Jackson- Co-Founder of Response Learning Corporation
There’s something unique about this group. Support, insight and trusted advice, without feeling like there’s anyone trying to sell something. Trusted colleagues and practitioners…that’s what you get with CCNG, an outstanding network of individuals you can count on.
Rick Denton- Managing Principal, Execution for Customer Experience
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