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The Real Value of Great Communication

08 Jul 2021
1:00pm - 2:00pm CDT

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The real value of communication comes from being understood and understanding others via verbal or written communication.  Bad CSAT scores are most often tied to bad/poor communication.  If an organization can eliminate variability in someone's speaking proficiency, it directly impacts the type of attrition and bad hires that are taking place.  Having a resource to accurately screen and filter, with 3rd party objectivity, gives organizations the confidence they need to deliver better customer experiences.

 

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08 Jul 2021
1:00pm - 2:00pm CDT

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