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Event Details
Event Details
The real value of communication comes from being understood and understanding others via verbal or written communication. Bad CSAT scores are most often tied to bad/poor communication. If an organization can eliminate variability in someone's speaking proficiency, it directly impacts the type of attrition and bad hires that are taking place. Having a resource to accurately screen and filter, with 3rd party objectivity, gives organizations the confidence they need to deliver better customer experiences.
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