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The Cure for Contact Center Frustration

24 Jun 2021
1:00pm - 2:00pm CDT

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Or paste this link in your browser's address bar: https://www.brighttalk.com/webcast/5131/489632

For too long, contact centers have been unable to continuously and precisely value the true cost of decisions across each contact channel and team in a way that is actionable, understood by everyone from C-level to agent, and manageable. Financial efficiency measures the true cost of decisions before committing, enabling contact centers to improve existing resource engagement and productivity upwards of 70% in less than 12 months.

 

Join us for this interactive conversation as we share:

     *How to improve productivity upwards of 70% in less than 12 months
     *How to learn the true cost of decisions before committing
     *How to continuously outperform any threat of outsourcing

 

Thanks to our event partner:

24 Jun 2021
1:00pm - 2:00pm CDT

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