Regional Networking Event: Charlotte, NC

12 Mar 2020
8:30am - 12:00pm EDT

Ticket Name Sale Ends Price Quantity
Non-Member
12 Mar 2020
$195.00
Sale Ended
Member
12 Mar 2020
Free
Sale Ended
Click here to enter your promotional code

It's a new year, and with a new year comes new struggles and obstacles in our centers. We hope you'll join us for this networking event in Charlotte as we discuss, collaborate, and share our knowledge and perspectives with one another. Be ready to share your achievements and highlights from 2019, and let's look ahead to 2020 together!
 

Agenda

8:30am

Check-In and Early Networking

9:00am

Welcome / Opening / Introductions

 

Member Led Discussion - "Employee Engagement" - Led by Charity Grzelecki, Contact Center Supervisor, Selective Insurance

 

Networking Break

 

Town Hall - An open forum to share your ideas and perspectives. Suggested topics include:

 

  • Service Culture

 

  • Metrics / Measuring Customer Effort

 

  • Agent / Customer Experience

 

  • And more ...

 

Networking Break

 

Member Talks

 

Peer Group Discussions

12:00pm

Closing Q&A / Post-Event Networking


Special Instructions

Venture X offers complimentary onsite parking in the parking garage.

12 Mar 2020
8:30am - 12:00pm EDT

Google Calendar
iCal

  • Venture X, 1213 W. Morehead Street, 5th Floor, Charlotte, NC 28208
Bookmark/Share