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Member Town Hall - Serve As They Want To Be Served

16 Feb 2022
2:00pm - 3:00pm EST

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Member Town Hall
16 Feb 2022
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This virtual Town Hall is an open forum for members to address current issues, challenges, and priorities, and to share success stories. This interactive event is designed for you to ask questions, to share what works or doesn't work in your center, and to gain perspective/feedback from your CCNG peers.


CCNG member David Reed, President of Customer Centered Consulting Group, will kick off this Town Hall and facilitate a discussion on Serve as They Want to be Served.

We live in an interesting time period with the advances in technology of the last 20 years.  As service providers we have to be able to meet people where they are and give them options to obtain support using the tool they are most comfortable with.  This also includes the manner in which we engage a customer and how we speak to them.

And don't forget ... The conversation doesn't stop here.  It will continue in our  member only Slack channel, so be sure you are connected so you can join in the discussion.

Not a member, but interested in joining? >> Sign up for a membership today <<

16 Feb 2022
2:00pm - 3:00pm EST

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