A MEMBER-ONLY EVENT
This virtual Town Hall video call is an open forum for all members to address current issues, challenges, and priorities, and to share success stories. The goal of this virtual Town Hall is that each member will walk away with one thing to begin implementing now.
CCNG member Trey Fischer will help kick off this Town Hall virtual event and will facilitate our discussion with a focus on Remote Training Best Practices and how training needs to evolve in our new virtual world in light of employees having new expectations from employers as it relates to agent experience and agent coaching / support.
And the conversation doesn't stop here ... It will continue in our member only Slack channel, so be sure you are connected to us on Slack.
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