Full Individual Members are dedicated to sharing knowledge, strategies, and experience for the advancement of contact center operations and customer care professionals. They represent the best the industry has to offer. Your membership means you are represented in the full Member Network and have access to the CCNG On-Line Member Directory. Plus:

Purchase or renew your membership now to receive:

• Face-to-face Professional Networking
• Local Meetings and Regional Events
• Special-Interest Conference Calls and Web-seminars
• CCNG's online Body of Knowledge
• Peer Perspectives and Case Studies
• Member-to-Member Discussion Forums
• Member Directory
• Member Newsletters
• Contact Center Tours
• Industry Research
• Member discounts at industry conferences and events, and more!

Individual Memberships are non-transferable.  Membership fees are non-refundable. 

The Member Perspective ...

“The contacts you make allow you to network with others who are facing similar challenges and share smart practices … ”

~ Jarrod Peterson, CCNG Member, Minnesota Community