For people who manage and support customer care and contact center organizations, CCNG provides a unique network of professional peers and trusted advisors who actively share their knowledge and experience on all issues that impact performance. You are invited to join the number one network for customer care professionals -- providing programs on a local, regional, and virtual basis.

Join CCNG today and tap into the power of the network!

Single Site Membership includes full member status for everyone who works in or supports the contact center at a single location including: contact center operations, HR, workforce management, quality, IT, and training.  For more information please contact Ginger Graber, Membership Development Manager at 817.840.9080 or ggraber@ccng.com.

Single Site Membership lets you involve all areas of your organization!

We have started a CCNG "Group" in the online networking service LinkedIn. It’s open to both members and nonmembers interested in connecting with colleagues. Here's the link to join! Pass it along to all industry professionals who share our mission to share ideas, insights, and answers. It's a great way to expand your professional network.

Connect with members & colleagues around the world.

The CCNG Magnet Program is a unique network of top professionals and award-winning organizations. Membership includes everyone on your team, everyone in your contact center, and every contact center in your organization!  Magnet members receive all the benefits of CCNG membership plus unique program initiatives and support. Click for more information or call Lon Hendrickson, Executive Director, CCNG Magnet Program at 303-459-7754 or lhendrickson@ccng.com.